Search Results - subject:"interaction quality"

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Understanding the continuance intention to use chatbot services

Kim, Jeeyeon; Li, Yiling; Choi, Jeonghye - In: Asia marketing journal 25 (2023) 3, pp. 99-110

Persistent link: https://www.econbiz.de/10015398422

Exploring the antecedents of customers' willingness to use service robots in restaurants

Molinillo, Sebastian; Rejón-Guardia, Francisco; … - In: Service business 17 (2023) 1, pp. 167-193

Persistent link: https://www.econbiz.de/10014282886

A value perspective of service interaction quality: The case of immigrants returning to native countries as medical tourists

In: International Journal of Quality Innovation 5 (2019) 1, pp. 1-15

collected from overseas Vietnamese, this study investigates the effects of interaction quality on different forms of service … value, leading to positive word-of-mouth. The findings indicate that interaction quality strongly affects customer …

Persistent link: https://www.econbiz.de/10012621477

A value perspective of service interaction quality : the case of immigrants returning to native countries as medical tourists

Pham Ngoc Thuy; Le Nguyen Hau; Nguyen Kim Ngoc Duyen - In: International journal of quality innovation 5 (2019) 2, pp. 1-15

Persistent link: https://www.econbiz.de/10012210787

The relevance of inter-personal and inter-organizational ties for interaction quality and outcomes of research collaborations in South Korea

Hemmert, Martin - 2015

relevance of inter-personal and inter-organizational ties for interaction quality and outcomes of research collaborations in … collaborations being studied. However, whereas inter-organizational tie strength is strongly related to interaction quality and …

Persistent link: https://www.econbiz.de/10010513001

The relevance of inter-personal and inter-organizational ties for interaction quality and outcomes of research collaborations in South Korea

Hemmert, Martin - Fachbereich Wirtschaftswissenschaften, Universität … - 2015

Persistent link: https://www.econbiz.de/10011273929

The effect of interaction quality on trust, loyalty and cross-selling

Ioannou, Myria; Melanthiou, Yioula - In: International economics letters : an international … 4 (2015) 1, pp. 1-14

Persistent link: https://www.econbiz.de/10011448904