We compare evaluations of employee performance by individuals and groups of supervisors, analyzing a formal model and running a laboratory experiment. The model predicts that multi-rater evaluations are more precise than single-rater evaluations if groups rationally aggregate their signals about...

Purpose The paper aims to reveal the impact of relationship marketing (RM) practices adopted by companies in emerging markets on their market and financial performance (FP) over a long-term, 13-year perspective. Design/methodology/approach The research design combines primary empirical data from...

Background: The retail sector has experienced significant growth in recent years, necessitating efficient supply chain management and sustainable logistics practices. Evaluating the performance of retail warehouses is crucial for meeting customer expectations and enhancing operational...

Background: This research conducts a contextual comparative analysis between Dar es Salaam and Mombasa ports, employing a hybrid data envelopment analysis (DEA) model that integrates the contextual value-added approach (CVA). The assessment incorporates various inputs (quay length, number of...

Policy evaluation is an essential tool of government as it ensures that the objectives of policies and programmes are being met and that tax revenues are being well spent. In many instances, policy evaluation involves using standard counterfactual analysis to measure the impact of a programme on...