Kropsu-Vehkapera, Hanna; Isoherranen, Ville - In: Journal of Industrial Engineering and Management (JIEM) 11 (2018) 3, pp. 429-444
Purpose: Knowledge work productivity is a key area of improvement for many organisations. Lean approach is a … focus in knowledge work productivity. Research limitations/implications: This study structures the concept of knowledge work … areas where lean methods especially apply to improving knowledge work productivity. When applying lean in knowledge work …