Textual data has become increasingly common in business analytic data sets. While concept-based text mining offers a method of extracting meaningful information from text data, methods for monitoring of customer perceptions of business processes and products that are discussed in...

A new link-based document ranking framework is devised with at its heart, a contents and time sensitive random literature explorer designed to more accurately model the behaviour of readers of scientific documents. In particular, our ranking framework dynamically adjusts its random walk...