Singapore Management University's School of Information Systems is a young school within a young and small university in Asia. Being young and small, establishing a successful analytics master degree program required extensive landscape research, assessment of its own strengths and weaknesses,...

The Capital Markets and Financial Institutions Division, as part of its Knowledge Management Strategy, designed a tool to standardize the analysis and classification of projects financed by the division since the year 2000. It is meant to be used by staff and consultants in any analysis...

This paper begins with a review of knowledge management (KM) literature, which highlights the problem that KM is interpreted in many different ways. This is due to the fact that different authors make different assumptions about the nature of knowledge and the nature of knowing. Up until the...

This case study demonstrates how we have designed a knowledge management project around story-telling ("narrative" feedback). The aim is to create a global virtual space for sharing of good and bad experiences from the commissioning pilot. This project is also designed to help senior managers...