da Fonseca, Luis Miguel Ciravegna Martins; Domingues, … - In: Journal of Industrial Engineering and Management (JIEM) 12 (2019) 1, pp. 27-50
/certification of the revised standard for quality management systems ISO 9001:2015 for organizations in various sector, countries and …. The alignment with other management systems, the increased top management commitment, the identification of risks and … performed to the existing management systems seem to differ by sector and size of the organization. The benefits attained by the …