Kimura, Toshikazu; Ohsone, Tadashi - In: Management Science 30 (1984) 3, pp. 381-388
This paper deals with the M/G/m queueing system with group arrivals. Using a diffusion approximation, we present approximate formulae for the steady-state distribution of the number of customers in the system. From this distribution, approximate formulae for some queueing characteristics such as...