Purpose This paper focuses on managerial practices in the context of supply chain. It focuses on the innovation of monitoring and control practices and proposes a holistic approach to managing social sustainability in the supply chain, extending the point of view beyond the traditional...

Congestion is an economic phenomenon of overinvestment that occurs when excessive inputs decrease the maximally possible outputs. Although decision-makers are unlikely to decrease outputs by increasing inputs, congestion is widespread in reality. Identifying and measuring congestion can help...

An experimental method of regenerator evaluation is proposed in this paper. The configuration of the experimental equipment used in the method is similar to that of an alpha-configuration Stirling engine with a phase angle of 180°. The temperature of the hot side heat exchanger is controlled by...

Consumer's participation in service delivery is so central to cognition that it affects consumer's quality evaluations. The study presented in this paper investigates the ways that visitor expectations change as a result of first hand experience with a service in the context of a major art...