Teng, Teng; Li, Huifang; Wu, Ji; Zhou, Yang; Zhang, … - In: Industrial Management & Data Systems 123 (2023) 2, pp. 596-615
Purpose In the sharing economy (SE), consumer misbehaviour is an operational challenge for platforms due to its … negative outcomes. The psychological mechanism behind consumer misbehaviour remains unclear. As such, this research aims to … their cost–benefit analysis of misbehaviour and misbehaviour intention. A scenario-based online experiment is used to test …