Adelhütte, Dennis; Braun, Kristin; Liers, Frauke; … - In: OR Spectrum 47 (2024) 2, pp. 565-604
Abstract We investigate a challenging task in ambulatory care, the minimizing of delays of patient transports. In practice, a limited number of vehicles is available for non-rescue transports. Furthermore, the dispatcher rarely has access to complete information when establishing a transport...