Nigam, Vineeta; Thakur, Tripta; Sethi, V.K.; Singh, R.P. - In: Benchmarking: An International Journal 19 (2012) 2, pp. 219-238
efficiencies. In this paper, a method for benchmarking performance of mobile telecom utilities based on data envelopment analysis … performance. Design/methodology/approach – The authors use DEA to measure comparative efficiencies of mobile telecom companies and … two different DEA models, CCR and BCC, were applied to evaluate the relative efficiency of mobile telecom operators in …