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  • Search: subject:"modified SERVQUAL model"
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Year of publication
Subject
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Customer satisfaction 2 Dienstleistungsqualität 2 Kundenzufriedenheit 2 Service quality 2 modified SERVQUAL model 2 Bank 1 Beziehungsmarketing 1 Faisalabad 1 Islamic banks 1 Islamic finance 1 Islamisches Finanzsystem 1 Relationship marketing 1 Structural equation model 1 Strukturgleichungsmodell 1 bootstrapping method 1 customer loyalty 1 customer satisfaction 1 distinction 1 perceived value 1 service qualities 1 service quality dimensions 1 structural equation modelling 1 technology 1 trust 1
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Undetermined 2
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Ahmed, Rizwan Raheem 1 Ashraf, Muhammad 1 Channar, Zahid Ali 1 Haider, Mubarak Hussain 1 Majeed, Mamoona 1 Tahir, Safdar Husain 1 Ullah, Muhammad Rizwan 1 Ullah, Waseem 1 Vveinhardt, Jolita 1 Štreimikienė, Dalia 1
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Published in...
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International journal of business innovation and research : IJBIR 1 Journal of business economics and management 1
Source
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
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The distinction as an innovative dimension of SERVQUAL model for Islamic banks
Tahir, Safdar Husain; Ullah, Waseem; Haider, Mubarak Hussain - In: International journal of business innovation and … 28 (2022) 2, pp. 246-262
Persistent link: https://www.econbiz.de/10013253185
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Modified SERVQUAL model and effects of customer attitude and technology on customer satisfaction in banking industry : mediation, moderation and conditional process analysis
Ahmed, Rizwan Raheem; Vveinhardt, Jolita; … - In: Journal of business economics and management 18 (2017) 5, pp. 974-1004
Persistent link: https://www.econbiz.de/10011781016
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