Davis, Jimmie L.; Massey, William A.; Whitt, Ward - In: Management Science 41 (1995) 6, pp. 1107-1116
The stationary Erlang loss model is a classic example of an insensitive queueing system: the steady-state distribution of the number of busy servers depends on the service-time distribution only through its mean. However, when the arrival process is a nonstationary Poisson process, the...