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  • Search: subject:"multi-group invariance"
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ATC 1 Beschwerdemanagement 1 Complaint management 1 Consumer behaviour 1 India 1 Indien 1 Konsumentenverhalten 1 SEM 1 Structural equation model 1 Strukturgleichungsmodell 1 attitude toward complaining 1 complaints 1 consumer complaint behaviour 1 multi-group invariance 1 non-complainers 1 tendency to exit 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Kaur, Anupriya 1 Kumar, Amit 1
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International journal of management practice : IJMP 1
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ECONIS (ZBW) 1
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Indian consumers' tendency to exit amidst a complaint : a SEM approach
Kumar, Amit; Kaur, Anupriya - In: International journal of management practice : IJMP 17 (2024) 1, pp. 19-50
Persistent link: https://www.econbiz.de/10015067074
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