Zhao, Bin; Tan, Haoquan; Zhou, Chi; Feng, Haiyang - In: Industrial Management & Data Systems 123 (2023) 5, pp. 1336-1358
negative externality is strong. Originality/value The food delivery platform's optimal decision on delivery time is derived … after taking negative externality into account, which is rarely considered in the prior literature but is a practically … platforms have been criticized for using data-driven techniques to set strict delivery time limits, resulting in negative …