The process is managed in the organization with the help of CRM (customer relationship management). This process acts on two directions: interacting with the customer and collecting information on the customer. The mirroring technique in the neuro-linguistic programming tool (NLP) can improve...

Sensory acuity is based on different indicators that can be identified: level, depth or quality of the signal. Thus, non verbal signals issued by the respective persons are better decoded. Sensory acuity is directly dependant on the quality of the senses of the respective person. It allows both...