Galois, Isabelle; Poujol, Juliet F.; Paillé, Pascal - In: International Journal of Services, Economics and Management 4 (2012) 2, pp. 93-103
This paper addresses workers' loyalty towards a temp agency. Loyalty reduces contact and management costs, so temp agencies attempt to retain valuable workers. The study therefore focuses on factors that attach workers to their temp agency. This study offers an interdisciplinary approach,...
