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  • Search: subject:"perceived workload"
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Chatbots 1 Cognitive load 1 Conversational agents 1 NASA-TLX 1 Perceived workload 1 Task performance 1 Virtual assistants 1
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Brachten, Florian 1 Brünker, Felix 1 Frick, Nicholas R. J. 1 Ross, Björn 1 Stieglitz, Stefan 1
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Information Systems and e-Business Management 1
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EconStor 1
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On the ability of virtual agents to decrease cognitive load: an experimental study
Brachten, Florian; Brünker, Felix; Frick, Nicholas R. J.; … - In: Information Systems and e-Business Management 18 (2020) 2, pp. 187-207
When attempting to solve a problem, humans call upon cognitive resources. These resources are limited, and the degree of their utilisation is described as cognitive load. While the number of parameters to be taken into account and to be processed by modern-day knowledge workers increases, their...
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