Zhu, Dauw-Song; Lin, Chih-Te; Yang, Chieh-Ju; Chang, … - In: International Journal of Business Performance Management 13 (2012) 3/4, pp. 294-311
This study evaluated the operation performance of domestic airlines based on data envelopment analysis in terms of cost … performance is from the top UNI followed by FAT, MDN, and TNA in last. Secondly, the four domestic airlines performed well from a … service-effectiveness perspective. The rank of performance on service-effectiveness is from the top TNA followed by FAT, MDN …