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~person:"Ye, Yijiao"
~isPartOf:"Asia Pacific journal of management"
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Asia Pacific journal of management
International journal of contemporary hospitality management
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Family ostracism and
proactive
customer service performance : an explanation from conservation of resources theory
Ye, Yijiao
;
Zhu, Hong
;
Chen, Yuanyi
;
Kwan, Ho Kwong
; …
- In:
Asia Pacific journal of management
38
(
2021
)
2
,
pp. 645-667
Persistent link: https://www.econbiz.de/10012542628
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