Krakau, Jan; Feldmann, Carsten; Kaupe, Victor - In: Adapting to the future : maritime and city logistics in …, (pp. 219-256). 2021
Purpose: Robotic process automation (RPA) refers to software robots (bots) that automate repetitive, rule-based tasks … in a business process. In this study, the research questions regarding logistics applications are as follows: (1) What … success factors? Methodology: This study follows the design science research process by Peffers et al. (2006). The research …