Abbad-Andaloussi, Amine; Franceschetti, Marco; López, … - In: Process Science 2 (2025) 1
Ambiguity in business process models can result in multiple interpretations by model readers. This leads to undesirable … readers' cognitive load, comprehension, and visual associations while interpreting process models. In addition, the study … delves into the behaviors of model readers when resolving ambiguity in process models. These behaviors are investigated …