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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Hospital innovation and its impact on customer-perceived quality of care : a
process-based
evaluation
approach
Wu, Ing-Long
;
Hsieh, Pi-Jung
- In:
Total quality management & business excellence : an …
26
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10010477326
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