Dunković, Dario; Knežević, Blaženka - In: Business, mangagement and economics engineering : BMEE 21 (2023) 2, pp. 204-217
the sales promotion of durable products (e.g. refrigerators). We consider perception as five signals or conceptual … perceptions that arise when customers are confronted with an extended warranty as part of the product promotion in a store. The …