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Search: subject:"psychometric properties of CRM"
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customer relationship management
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factor analysis approach
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local government authorities
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psychometric properties of CRM
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Beziehungsmarketing
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Factor analysis
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Faktorenanalyse
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Kommunalverwaltung
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Relationship marketing
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Simbabwe
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Chiguvi, Douglas
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Mahambo, Collen
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Dutch Journal of Finance and Management
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Dutch journal of finance and management
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ECONIS (ZBW)
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The psychometric properties of customer relationship management framework in the local government authorities in Zimbabwe
Chiguvi, Douglas
;
Mahambo, Collen
- In:
Dutch Journal of Finance and Management
4
(
2020
)
2
,
pp. 1-5
the exploration of the
psychometric
properties
of
CRM
scale items, in the Zimbabwean context has been conducted. This …
Persistent link: https://www.econbiz.de/10015180693
Saved in:
2
The psychometric properties of customer relationship management framework in the local government authorities in Zimbabwe
Chiguvi, Douglas
;
Mahambo, Collen
- In:
Dutch journal of finance and management
4
(
2020
)
2/69
,
pp. 1-5
the exploration of the
psychometric
properties
of
CRM
scale items, in the Zimbabwean context has been conducted. This …
Persistent link: https://www.econbiz.de/10012545395
Saved in:
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