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  • Search: subject:"quality dimensions"
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Year of publication
Subject
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Dienstleistungsqualität 6 Service quality 6 Customer satisfaction 5 Kundenzufriedenheit 5 Quality management 4 Qualitätsmanagement 4 quality dimensions 4 service quality dimensions 4 Produktqualität 3 Quality Dimensions 3 Algorithmic Fairness 2 Artificial intelligence 2 Beziehungsmarketing 2 Brand Reputation 2 Brand Trust 2 Certification 2 Confidence 2 Consumer behaviour 2 Garvin’s quality dimensions 2 Gesundheitsversorgung 2 Health care 2 Hospital 2 Hospital services 2 Konsumentenverhalten 2 Krankenhaus 2 Künstliche Intelligenz 2 MLOps 2 Machine Learning 2 Machine learning quality dimensions 2 Official Statistics 2 Patienten 2 Patients 2 Product quality 2 Relationship marketing 2 SERVPERF 2 Saderat Bank of Iran 2 Service 2 Service Quality Dimensions 2 Service quality dimensions 2 Trustworthy Machine Learning 2
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Online availability
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Free 20 CC license 3
Type of publication
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Article 14 Book / Working Paper 6
Type of publication (narrower categories)
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Article in journal 8 Aufsatz in Zeitschrift 8 Article 4 Working Paper 1
Language
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English 15 Undetermined 5
Author
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Esmaeilpour, Majid 2 Georgiadou, Vasiliki A. 2 Großmann, Jürgen 2 Kern, Christoph 2 Knoblauch, Dorian 2 Maditinos, Dimitrios 2 Martín, Fernando 2 Mayochi, Verónica 2 Mirzaei, Mahnaz 2 Sayadi, Amrollah 2 Schenk, Patrick Oliver 2 Tollio, Dante 2 Vignola, Gabriel 2 AMANCEI, Cristian 1 Ahmed, Khalil 1 Azam Haghkhah Author_Email: 1 Benazić, Dragan 1 Dašić, Miloš 1 Delahoz-Domínguez, Enrique 1 Došen, Đurđana Ozretić 1 Ebrahimpour, Alireza 1 Feldmann, Corinna 1 George, Ajimon 1 Hamid, Professor Abu Bakar Abd 1 Hamm, Ulrich 1 Jakšić, Krsto 1 Jum'a, Luay 1 Mansour, Marwan 1 Mendoza-Mendoza, Adel 1 Militaru, Cezar 1 Nosratpour, Mehdi 1 SURCEL, Traian 1 Sahadevan, Jobin 1 Trajković, Slaviša 1 Yacuzzi, Enrique 1 Yacuzzi, Enrique A. 1 Zanfir, Adriana 1 Zuluaga-Ortiz, Rohemi 1
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Institution
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Facultatea de Cibernetica, Statistica şi Informatica Economica, Academia de Studii Economice din Bucureşti 1 Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA 1 Universidad del CEMA 1 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 1
Published in...
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International Journal of Business and Economic Sciences Applied Research (IJBESAR) 2 International journal of business and economic sciences applied research : IJBESAR 2 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 1 53rd Annual Conference, Berlin, Germany, September 25-27, 2013 1 AStA Wirtschafts- und Sozialstatistisches Archiv 1 Administrative Sciences : open access journal 1 Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike 1 CEMA Working Papers: Serie Documentos de Trabajo. 1 Knowledge Horizons - Economics 1 Logistics 1 MPRA Paper 1 Proceedings of the 4th International Conference on Knowledge Management: Projects, Systems and Technologies,Bucharest, November 6-7 2009 1 Rajagiri management journal 1 Serie Documentos de Trabajo 1 The Review of Socionetwork Strategies 1 The review of socionetwork strategies 1 Tržište/Market 1
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Source
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ECONIS (ZBW) 8 RePEc 7 EconStor 5
Showing 1 - 10 of 20
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Connecting algorithmic fairness to quality dimensions in machine learning in official statistics and survey production
Schenk, Patrick Oliver; Kern, Christoph - 2024
a mapping of its quality dimensions to algorithmic fairness. We thereby extend the QF4SA framework in several ways …: First, we investigate the interaction of fairness with each of these quality dimensions. Second, we argue for fairness as …
Persistent link: https://www.econbiz.de/10015189847
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Connecting algorithmic fairness to quality dimensions in machine learning in official statistics and survey production
Schenk, Patrick Oliver; Kern, Christoph - In: AStA Wirtschafts- und Sozialstatistisches Archiv 18 (2024) 2, pp. 131-184
a mapping of its quality dimensions to algorithmic fairness. We thereby extend the QF4SA framework in several ways …: First, we investigate the interaction of fairness with each of these quality dimensions. Second, we argue for fairness as … machine learning. Little to no prior knowledge of ML, fairness, and quality dimensions in official statistics is required as …
Persistent link: https://www.econbiz.de/10015375314
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A six sigma and DEA framework for quality assessment in banking services
Delahoz-Domínguez, Enrique; Mendoza-Mendoza, Adel; … - In: Administrative Sciences : open access journal 14 (2024) 11, pp. 1-12
banking services. The proposed framework emphasizes seven essential quality dimensions: prompt response, efficient channels …, identifying each bank's relative strengths and weaknesses in several quality dimensions. The data indicate that some banks perform …
Persistent link: https://www.econbiz.de/10015186260
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What determines behavioural intention in health services? : a four-stage loyalty model
George, Ajimon; Sahadevan, Jobin - In: Rajagiri management journal 18 (2024) 2, pp. 180-197
customers in the healthcare context by incorporating three crucial service quality dimensions (physical environment, personnel …
Persistent link: https://www.econbiz.de/10014493916
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Towards a risk-based continuous auditing-based certification for machine learning
Knoblauch, Dorian; Großmann, Jürgen - In: The review of socionetwork strategies 17 (2023) 2, pp. 255-273
Persistent link: https://www.econbiz.de/10014425750
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Cruising to success : unveiling the financial harmony of container shipping firms through total quality management and service excellence
Jum'a, Luay; Mansour, Marwan - In: Logistics 7 (2023) 4, pp. 1-23
Background: This paper revolves around a meticulous exploration aimed at discerning the impact of total quality management (TQM) and service quality (SQ) practices upon the financial performance (FP) of firms within the container shipping industry. Our pursuit extends further, delving into the...
Persistent link: https://www.econbiz.de/10014454499
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Towards a Risk-Based Continuous Auditing-Based Certification for Machine Learning
Knoblauch, Dorian; Großmann, Jürgen - In: The Review of Socionetwork Strategies 17 (2023) 2, pp. 255-273
Machine learning systems have gained widespread adoption across various industries. This includes highly regulated ones that need to match certain quality requirements based on a given risk exposure. The MLOps paradigm, following a similar approach to DevOps, promises major improvements in...
Persistent link: https://www.econbiz.de/10015271526
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Influence of service quality on customer satisfaction in Serbian logistics practice
Dašić, Miloš; Trajković, Slaviša; Jakšić, Krsto - In: Bizinfo (Blace) : časopis iz oblasti ekonomije … 13 (2022) 1, pp. 19-24
Persistent link: https://www.econbiz.de/10013342019
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Measuring the quality of health services provided at a Greek public hospital through patient satisfaction: Case study: the general hospital of Kavala
Georgiadou, Vasiliki A.; Maditinos, Dimitrios - In: International Journal of Business and Economic Sciences … 10 (2017) 2, pp. 60-72
, developed by Padma et al. (2009), composed by eight quality dimensions, applied the performance measurement model (SERVPERF … benchmarks of the quality dimensions. In order to investigate the above model, the case study method was utilized. The survey was … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …
Persistent link: https://www.econbiz.de/10011932795
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Investigating the impact of service quality dimensions on reputation and brand trust
Esmaeilpour, Majid; Sayadi, Amrollah; Mirzaei, Mahnaz - In: International Journal of Business and Economic Sciences … 10 (2017) 3, pp. 7-17
Purpose: The objective of this study was to investigate the impact of service quality dimensions on brand reputation … impact of service quality dimensions and the level of impact of each dimension on brand reputation and trust, in order to …
Persistent link: https://www.econbiz.de/10011932797
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