Purpose: This study examines the impact of continuous improvement practices and emerging technologies on business performance in the service sector of an emerging economy. It seeks to identify whether these factors contribute positively to competitiveness and how their effects compare to...

Purpose: This study examines the quick switching sampling (QSS) system. This well-established sampling scheme incorporates two single sampling plans (SSPs) with adaptive transition rules between normal and tightened inspections. The QSS system dynamically adjusts inspection stringency in...

Purpose: This research proposed dependent sampling plan incorporating mixed acceptance criteria for entrance quality control of corn kernels, a primary material in the feed manufacturing industry. Mathematical models are involved to determine the alternative samplin plan based on allowable risk...

This study proposes an alternative technique to support the design and development of products, specifically focusing on creating a new design and platform for restaurants tailored to the needs of senior adults, ensuring easy-to-access experiences. The primary aim is to effectively identify and...

Enterprise Resource Planning (ERP) systems are widely recognised as strategic enablers of digital transformation, integrating core business functions and supporting operational efficiency. Quality Management (QM) is a pivotal component of their curriculum, critical in ensuring compliance,...

In the current unpredictable business landscape, organisational resilience is essential for firms, particularly small and medium-sized enterprises (SMEs), to navigate crises such as the COVID-19 pandemic. Given the typically limited resources of SMEs, this study sheds light on how...