What does excellent manufacturing management mean? Management texts to date have emphasized that it is, above methods such as SPC or TQM, a matter of "intangibles" and "culture". This book takes the myth out of management excellence; it can be learned and practiced: 1. Manage the four core...

The present paper briefly characterizes main problems and trends in innovation activity of Slovak enterprises during 1990s. It is based on three questionnaire surveys (1990, 1996, 1998) in the sample of large and medium sized, mainly manufacturing companies. Even the last survey shows that...

At present the corporate spotlight is well and truly fixed on social responsibility, transparent accounting and board governance with the emphasis upon fair treatment for shareholders and employees alike. And upon first glance it would appear that the customer has got lost somewhere along the...

When Total Quality Management (TQM) first broke onto the management scene, it was hailed as a revolutionary idea that would speed up production, increase efficiency, and generally bring success to any organization that pledged allegiance to it. TQM was supposed to bring quality to the whole...

This guide demonstrates the ins and outs of designing a quality management system that is fully compliant with ISO 9001:2000. It unravels the complexities of the ISO standards so that quality professionals can make the upgrade or design quality management systems from scratch.

Intro -- ISO 14000 Environmental Management Standards -- Contents -- Dedication -- Preface -- 1 Introduction -- 1.1 General approach to developing an environmental management system -- 1.2 Summary of requirements of ISO 14001 -- 1.3 Other ISO 14000 standards -- 1.4 Engineering aspects of ISO...