Search Results - subject:"quality function deployment"

Ranking of customer requirements using the fuzzy centroid‐based method

Mehdizadeh, Esmaeil - In: International Journal of Quality & Reliability Management 27 (2010) 2, pp. 201-216

Purpose – The aim of this paper is to present a fuzzy centroid‐based method to ranking customer requirements with competition consideration. The proposed method not only focuses on normal fuzzy numbers, but also considers non‐normal fuzzy numbers to capture the true customer requirements....

Persistent link: https://www.econbiz.de/10014800574

Quality function deployment and its extensions

Zare Mehrjerdi, Yahia - In: International Journal of Quality & Reliability Management 27 (2010) 6, pp. 616-640

Purpose – The author aims to review the fundamental concept of quality function deployment and to discuss the facts … study five new cases on the topic of quality function deployment. Design/methodology/approach – The paper discusses the key … elements of quality function deployment and the fact that the vision for the development of a comprehensive quality system can …

Persistent link: https://www.econbiz.de/10014800595