Search Results - subject:"quality function deployment"

Applying QFD to develop a training course for clothing merchandisers

Chan, Catherine Y.P.; Taylor, G.; Ip, W.C. - In: The TQM Journal 21 (2009) 1, pp. 34-45

Purpose – The purpose of this paper is to present a case study on the development of an in‐house training course, with the focus on providing the job incumbents with the necessary knowledge and skills to achieve the performance required by the management. Design/methodology/approach – The...

Persistent link: https://www.econbiz.de/10015031838

The application of quality function deployment in service quality management

Andronikidis, Andreas; Georgiou, Andreas C.; Gotzamani, … - In: The TQM Journal 21 (2009) 4, pp. 319-333

Purpose – The purpose of this paper is to promote successful application of quality function deployment (QFD) combined …

Persistent link: https://www.econbiz.de/10015031859

A proposed framework for combining ISO 9001 quality system and quality function deployment

Cauchick Miguel, Paulo A.; Celso Sobreiro Dias, José - In: The TQM Journal 21 (2009) 6, pp. 589-606

achieve the demanded quality. This paper aims to propose a framework for combining ISO 9001 requirements with quality function … deployment (QFD). Design/methodology/approach – A theoretical framework is developed followed by an empirical application. The …

Persistent link: https://www.econbiz.de/10015031877

From demand driven contractor selection towards value driven contractor selection

Walraven, Arjan; Vries, Bauke de - In: Construction Management and Economics 27 (2009) 6, pp. 597-604

translating these values into the relative weight of the product performances by using the quality function deployment method. In …

Persistent link: https://www.econbiz.de/10004966583

Identifying business priorities through quality function deployment : Insights from a case study

Maritan, Davide; Panizzolo, Roberto - In: Marketing Intelligence & Planning 27 (2009) 5, pp. 714-728

in details how the quality function deployment (QFD) methodology can be applied in order to define the strategic …

Persistent link: https://www.econbiz.de/10014946176

Applying fuzzy quality function deployment (QFD) to identify solutions of service delivery system for port of Kaohsiung

Ding, Ji-Feng - In: Quality & Quantity: International Journal of Methodology 43 (2009) 4, pp. 553-570

Persistent link: https://www.econbiz.de/10009396440

Using OWA aggregation technique in QFD: a case study in education in a textile engineering department

Okur, Ayşe; Nasibov, Efendi; Kiliç, Musa; Yavuz, Murat - In: Quality & Quantity: International Journal of Methodology 43 (2009) 6, pp. 999-1009

Persistent link: https://www.econbiz.de/10009396509

Applying a hidden Markov chain model in quality function deployment to analyze dynamic customer requirements

Shieh, Jiunn-I; Wu, Hsin-Hung - In: Quality & Quantity: International Journal of Methodology 43 (2009) 4, pp. 635-644

Persistent link: https://www.econbiz.de/10009396543

A systemic approach to achieve operational excellence in hotel services

Cesarotti, Vittorio; Spada, Caterina - In: International Journal of Quality and Service Sciences 1 (2009) 1, pp. 51-66

uses and integrates several methodologies. Quality function deployment (QFD) is largely used in order to support the “hard …

Persistent link: https://www.econbiz.de/10014802420

Managementzertifikate in KMU - marketingstrategische Konsequenzen und kommunikative Nutzung

Funck, Dirk; Alvermann, Anke; Schwendt, Stefanie - In: Marketing in kleinen und mittleren Unternehmen, (pp. 235-252). 2000

Persistent link: https://www.econbiz.de/10001510122