Kobayashi, Yotaro - In: Japanese economic studies : a journal of translations 11 (1983) 3, pp. 75-104
Development of TQC (Total Quality Control) since 1976 at Fuji Xerox in Japan. Reasons for its introduction. Chronology of the company. Organization structure. QC circles. Market success of the 3500 model. Determination of Deming Prize examination. Future vision. (NL-409)