Search Results - subject:"quality function deployment"

A SERVQUAL and QFD approach to total quality education : A student perspective

Sahney, Sangeeta; Banwet, D.K.; Karunes, S. - In: International Journal of Productivity and Performance … 53 (2004) 2, pp. 143-166

the gap between customer expectations and perceptions of the actual service received. The quality function deployment …

Persistent link: https://www.econbiz.de/10014796428

Combined application of QFD and VA tools in the product design process

Luís Ramos da Silva, Fábio; Lucchesi Cavalca, Katia; … - In: International Journal of Quality & Reliability Management 21 (2004) 2, pp. 231-252

The aim of both value analysis (VA) and quality function deployment (QFD) is to reduce waste by avoiding redesign and …

Persistent link: https://www.econbiz.de/10014800237

A spreadsheet‐based multiple criteria optimization framework for quality function deployment

Tang, Loon‐Ching; Paoli, Pierre - In: International Journal of Quality & Reliability Management 21 (2004) 3, pp. 329-347

A new optimization model for setting the target values of the technical attributes of a product is presented. The framework not only considers customer satisfaction targets, but also the cost target. This enables one to weigh the trade‐off between these two objectives according to his...

Persistent link: https://www.econbiz.de/10014800243

Project quality function deployment

Chao, Lawrence P.; Ishii, Kosuke - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 938-958

To provide an advanced product definition methodology based on quality function deployment (QFD) principles to identify …

Persistent link: https://www.econbiz.de/10014800276

QFD in large‐scale social system redesign

Gerst, Robert M. - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 959-972

The aim of this paper is to demonstrate the application and usefulness of quality function deployment (QFD) in large …

Persistent link: https://www.econbiz.de/10014800277

The designer organisation : Organisations too can benefit from the application of design and quality tools, and with startling results!

Clargo, Michael - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 973-983

order to establish full and active commitment to its success. Quality function deployment (QFD) was used to drive a series …

Persistent link: https://www.econbiz.de/10014800278

Prioritising customer needs at spectator events : Obtaining accuracy at a difficult QFD arena

Tamayo Enríquez, Francisco; Jaramillo Osuna, Alejandro; … - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 984-990

To present a method for prioritising customer needs that was devised for a quality function deployment (QFD) project at …

Persistent link: https://www.econbiz.de/10014800279

Impact of structured product definition on market success

Krieg, Robert - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 991-1002

tremendous. The product definition followed a structured process and state‐of‐the‐art tools like quality function deployment (QFD …

Persistent link: https://www.econbiz.de/10014800280

QFD‐ and VE‐enabled target costing: a fuzzy approach

Gandhinathan, R.; Raviswaran, N.; Suthakar, M. - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 1003-1011

competitive. This paper analyses the effect of tools such as quality function deployment (QFD) and value engineering (VE) on …

Persistent link: https://www.econbiz.de/10014800281

Fuzzy logic approach to prioritise engineering characteristics in quality function deployment (FL‐QFD)

Rajam Ramasamy, N.; Selladurai, V. - In: International Journal of Quality & Reliability Management 21 (2004) 9, pp. 1012-1023

Quality function deployment (QFD) is a proven tool for process and product development, which translates the voice of … define more appropriately the relationship between EC and CA. This paper proposes fuzzy logic‐quality function deployment (FL ….P. and Ho., N.C., “Framework of a fuzzy quality function deployment system”, International Journal of Production Research …

Persistent link: https://www.econbiz.de/10014800282