Search Results - subject:"quality function deployment"

Quality and control in food production

Finch, John H. (contributor) - In: British food journal 91 (1989) 7

Persistent link: https://www.econbiz.de/10001077277

Qualitätsmanagement in Banken : Erfolgssicherung, Qualifikation, Flexibilität

Behrens, Rolf - 1989

Persistent link: https://www.econbiz.de/10014003075

Kostenoptimale Verfahren in der statistischen Prozeßkontrolle : eine praxisorientierte Untersuchung

Bonneval, Detlev - 1989

Persistent link: https://www.econbiz.de/10013357627

Tools and methods for the improvement of quality

Gitlow, Howard (contributor) - 1989

Persistent link: https://www.econbiz.de/10013481586

Managing Quality Customer Service : A Practical Guide for Establishing a Service Operation

1989

TITLE -- COPYRIGHT -- ABOUT THIS BOOK -- CONTENTS -- HOW THIS BOOK IS ORGANIZED -- A GUIDE FOR THE CHANGE AGENT -- DEVELOPING A CUSTOMER-SERVICE PERSPECTIVE -- THE PERSPECTIVE REQUIRED -- THE MANAGEMENT SKILLS REQUIRED -- TWO VIEWS OF ORGANIZATION -- STAGE I UNDERSTAND YOUR CUSTOMERS --...

Persistent link: https://www.econbiz.de/10015569133

QFD - Quality Function Deployment

2001 - 1. Aufl.

Persistent link: https://www.econbiz.de/10004855645

Translating customers’ voices into operations requirements ‐ A QFD application in higher education

Brian Hwarng, H.; Teo, Cynthia - In: International Journal of Quality & Reliability Management 18 (2001) 2, pp. 195-226

function deployment (QFD) methodology to translate the voices of customers (VsOC) in stages into operations requirements. The …In this paper we demonstrate how an institution in higher education can apply the three‐phased, service‐based quality …

Persistent link: https://www.econbiz.de/10014800077

A conceptual QFD planning model

Han, S. Bruce; Chen, Shaw K.; Ebrahimpour, Maling; … - In: International Journal of Quality & Reliability Management 18 (2001) 8, pp. 796-812

Quality function deployment (QFD) is a structured approach to seek out customers, understand their needs, and ensure …

Persistent link: https://www.econbiz.de/10014800103

A framework for managing maintenance using performance measurement systems

Kutucuoglu, K.Y.; Hamali, J.; Irani, Z.; Sharp, J.M. - In: International Journal of Operations & Production Management 21 (2001) 1/2, pp. 173-195

Persistent link: https://www.econbiz.de/10014789488

Quality Control of Tourism Products and Services (English version)

1988

Persistent link: https://www.econbiz.de/10012383351