This study investigates the mediating roles of technology usage, service quality, transportation time, and product condition in the relationship between cost and customer satisfaction in the online retail logistics sector. Data were collected from 316 online sellers in Thailand, and the PROCESS...

The objective of this technical note is to inform the governments of Bulgaria, Croatia, Poland, and Romania about ongoing efforts and opportunities to strengthen AQM governance to achieve better air quality in these countries. To this end, the note develops a framework by which to assess...

In the broader context of quality management, testing and calibration laboratories are increasingly adopting ISO/IEC 17025 accreditation as a key benchmark for achieving operational excellence. This management system standard outlines the essential requirements laboratories must meet to...

Background: This study examined the role of total quality management, just-in-time, and green supply chain management practices to improve environmental performance. Methods: Data from 207 manufacturing industry respondents from a developing economy were tested through a quantitative method...