This study explores the complex interactions that exist between corporate social responsibility (CSR), risk management quality, corporate sustainable performance (CSP), and the moderating role of environmental uncertainty. Grounded in resource-based view theory, a cross-sectional field survey...

Purpose: The objective of this study is to conduct a systematic literature review on the impact of Six Sigma in various industries. Design/methodology/approach: A total of 83 articles from respected international journals published between 2015 and 2020 were selected and analyzed. The inclusion...

This paper brings to light the powerful connection between buyer and supplier relationships in terms of information sharing, information quality, and supply chain performance. We show supply chain partners coordinate their activities by offering high-quality information to enable interactions...

This study investigates the potential of predictive analytics in improving Key Performance Indicators (KPIs) forecasting by leveraging Lean implementation data in supply chain enterprises. A novel methodology is proposed, incorporating two key enhancements: using Lean maturity assessments as a...

The main aim of the study is to improve the quality of bias tyres, reduce manufacturing waste, and increase the yield of the tyre manufacturing process in a leading tyre manufacturing company in South India. This paper aims to show how Lean Six Sigma tools can be used to address and tackle...

An organization improves its performance by implementing ISO 9001, but there are not many scientific journals that discuss this. The purpose of this article is to examine the effect of the quality management system (ISO) 9001 on organizational performance to achieve business sustainability. This...

The changes in market dynamics, customer-to-customer interactions, and the use of artificial intelligence have created a great concern among marketers in understanding customer behaviours such as customer loyalty. Policymakers account for the provision of quality service in terms of subscription...

Higher education institutions throughout the world are facing difficulties from political, economic, and technical causes, demanding the adoption of innovative management techniques and organisational structures to preserve their places in the global market. In this environment, digitization has...

Purpose This study aims to understand the behavior of internal auditors towards quality and analyze if some organizational and individual factors influence internal audit quality. Design/methodology/approach The sample is constituted by Portuguese internal auditors, and the methodology includes...