To, Wai Ming; Yu, Billy T. W.; Lee, Peter K. C. - In: Administrative Sciences : open access journal 8 (2018) 4/73, pp. 1-14
processes and operations management. Nevertheless, how quality management components lead to improvement and whether task … conflicts influence quality management components have not yet been identified clearly. This paper examines the mechanisms that … link different quality management components to improvement and the role of task conflict in the mechanisms. Data were …
