Lu, Lauren Xiaoyuan (contributor); … - 2006 - rev.
quality control and routing in a multi-class queueing network. We show that conventional self routing of rework can never …-class queueing
network. We show that conventional self routing of rework can never induce first-best effort.
Dedicated routing and … with endogenous
piece rate, quality control, and routing in a multi-class queueing network. Rework routing impacts
agent …