The order and presentation of Foundations of Queueing Theory is drawn from Professor Prabhu's extensive experience as a researcher, teacher, expositor, and editor. The book deals with the foundations of queueing theory and is intended as an advanced text for courses on queueing theory, and as a...

When dealing with the design of service networks, such as health and EMS services, banking or distributed ticket selling services, the location of service centers has a strong influence on the congestion at each of them, and consequently, on the quality of service. In this paper, several models...

We present an analytical approach to evaluate the performance of a manufacturing workcell tended by a single operator when operator-induced machine interference occurs. Each part must be processed at every workstation in the workcell. The fact that one or more machines can request an operator...