Purpose – The purpose of this study is to develop a multiple regression model that can be used to predict the number of patrons that seek assistance at the reference desk of the library. This will facilitate the scheduling of the reference desk librarians. Design/methodology/approach – A...

Purpose – The purpose of this paper is to discuss databases with cited references. Design/methodology/approach – The paper considers the dimensions of cited reference enhanced database subsets. Findings – The typical database has the ski slope shape, as there is a fairly steady, gradual...

Purpose – The underlying software issue related to cited references is the capability of the software to identify the specific work cited by a reference, and associate it with the correct author and journal. This paper aims to investigate this issue and to discuss the latest editions of Web of...

Purpose – The aim of this paper is to examine open access ready reference suites. Design/methodology/approach – The paper discusses various reference sources represented in the open access domain of the web. Findings – The paper finds that, in spite of the variety of open access reference...