Search Results - subject:"robot anthropomorphism"

Humans vs. service robots as social actors in Persuasion settings

Lee, Heekyung; Yi, Youjae - In: Journal of service research 28 (2025) 1, pp. 150-167

Persistent link: https://www.econbiz.de/10015386508

Does technology readiness matter? : investigating employee psychological well-being through the lens of social robot anthropomorphism

Sehgal, Nidhi; Malhotra, Gunjan; Jham, Vimi - In: Journal of service theory and practice 35 (2025) 1, pp. 138-164

Persistent link: https://www.econbiz.de/10015199591

The effect of robot anthropomorphism on customers' attention activation and satisfaction

Qiao, Yueqiao; Song, Dian - In: Journal of consumer behaviour 24 (2025) 1, pp. 201-219

Persistent link: https://www.econbiz.de/10015333917

Service robots and hotel guests' perceptions : anthropomorphism and stereotypes

Song, Xiaoxiao; Li, Yunpeng; Leung, Xi Yu; Mei, Dong - In: Tourism review 79 (2024) 2, pp. 505-522

Persistent link: https://www.econbiz.de/10014512285

Barista robots with human appeal : unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior

Kim, Heewon; Park, Soona; Gim, Jaehee; Kim, Sung In - In: International journal of hospitality management 122 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015072196

The influence of robot anthropomorphism and perceived intelligence on hotel guests' continuance usage intention

Song, Xiaoxiao; Gu, Huimin; Li, Yunpeng; Leung, Xi Yu; … - In: Information technology & tourism 26 (2024) 1, pp. 89-117

Persistent link: https://www.econbiz.de/10014452347

Enhancing service adaptability: a moderated mediation model of workplace ostracism, robot anthropomorphism, employees’ readiness to change, and performance efficacy

Patwary, Ataul Karim; Hossain, Md Sazzad; Mistry, Trishna G. - In: Journal of Hospitality and Tourism Technology 15 (2024) 5, pp. 897-915

Purpose This study aims to analyze workplace ostracism, robot anthropomorphism, employees’ readiness to change and … mediates the relationship between ostracism, robot anthropomorphism and service-adaptive behavior. Research limitations …/implications This study provides an exclusively applied understanding of robot anthropomorphism and service employee adaptive behavior …

Persistent link: https://www.econbiz.de/10015350992

Human-robot interactions in the restaurant setting : the role of social cognition, psychological ownership and anthropomorphism

Ruiz-Equihua, Daniel; Romero, Jaime; Loureiro, Sandra … - In: International journal of contemporary hospitality management 35 (2023) 6, pp. 1966-1985

Persistent link: https://www.econbiz.de/10014280919

Influence of robots service quality on customers' acceptance in restaurants

Shah, Tejas R.; Kautish, Pradeep; Mehmood, Khalid - In: Asia Pacific journal of marketing and logistics 35 (2023) 12, pp. 3117-3137

Persistent link: https://www.econbiz.de/10014486641

The nonlinear effect of service robot anthropomorphism on customers' usage intention : a privacy calculus perspective

Xie, Lishan; Lei, Shaohui - In: International journal of hospitality management 107 (2022), pp. 1-9

Persistent link: https://www.econbiz.de/10014227626