Schiopu, Andreea Fortuna; Padurean, Ana Mihaela; Nica, … - In: Amfiteatru economic : an economic and business research … 26 (2024) S18, pp. 1065-1081
The past years have brought an accelerated use of robots in the hospitality industry to perform several tasks (i.e., front-desk, cleaning, and check-in, among others). In addition to advantages such as better productivity or lower labour shortages, the use of robots in hotels can enhance the...