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Search: subject:"salesforce"
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Salespeople
2,884
Verkaufspersonal
2,884
Selling
1,029
Verkauf
1,028
Relationship marketing
845
Beziehungsmarketing
841
Consumer behaviour
369
Konsumentenverhalten
367
Arbeitsleistung
361
Job performance
361
Arbeitsverhalten
348
Work behaviour
348
B-to-B-Marketing
337
Business-to-business marketing
337
Sales
337
Job satisfaction
299
Absatz
292
Arbeitszufriedenheit
291
Customer satisfaction
280
Kundenzufriedenheit
276
Dienstleistungsqualität
273
Service quality
273
Lieferantenmanagement
267
Supplier relationship management
267
Retail trade
207
Einzelhandel
206
Leistungsmotivation
192
Work motivation
192
Emotion
187
Theorie
184
Theory
183
Customer service
165
Kundenservice
162
Vertrieb
160
Physical distribution
156
USA
147
United States
143
Performance measurement
134
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122
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1,390
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357
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21
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3
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22
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17
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2,811
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5
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Ahearne, Michael
45
Agnihotri, Raj
36
Rapp, Adam
33
Jaramillo, Fernando
25
Johnson, Jeff S.
24
Alavi, Sascha
23
Friend, Scott B.
23
Rutherford, Brian N.
23
Wieseke, Jan
23
Bolander, Willy
22
Chaker, Nawar N.
22
Habel, Johannes
22
Schwepker, Charles H. <Jr.>
22
Rangarajan, Deva
21
Hughes, Douglas E.
20
Itani, Omar S.
20
Verbeke, Willem J. M. I.
20
Guenzi, Paolo
19
Homburg, Christian
19
Madhani, Pankaj M.
19
Pullins, Ellen
18
Schmitz, Christian
18
Singh, Ramendra
18
Lam, Son K.
17
Marshall, Greg W.
17
Plouffe, Christopher R.
17
Zablah, Alex R.
17
Evans, Kenneth R.
16
Bagozzi, Richard P.
15
Dugan, Riley
15
Hochstein, Bryan
15
Mallin, Michael L.
15
Mulki, Jay P.
15
Panagopoulos, Nikolaos G.
15
Chung, Doug J.
14
DeCarlo, Thomas E.
14
Dubinsky, Alan J.
14
Hartmann, Nathaniel N.
14
Onyemah, Vincent
14
Sharma, Arun
14
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Springer Fachmedien Wiesbaden
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3
National Industrial Conference Board
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2
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
2
Alexander Group, Inc.
1
American Management Association
1
American Marketing Association
1
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Books on Demand GmbH <Norderstedt>
1
Conference Board's Division of Management Research
1
European School of Management and Technology (ESMT)
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Forum Berufsbildung
1
GABAL-Verlag GmbH
1
Graduate School of Business Administration, Harvard University
1
IGI Global
1
Institut Arbeit und Wirtschaft
1
Institut de socio-économie des entreprises et des organisations / Colloque d'automne <29., 2016, Lyon>
1
Marketing Science Institute
1
Real Estate Education Company
1
Technische Universität Dortmund / Juniorprofessur für Dienstleistungsmanagement
1
The Sales Educators <Maitland, Fla.>
1
U.S. Senate
1
United States / Congress / Joint Committee on Atomic Energy / Subcommittee on Communities
1
Universität Bamberg <1979-1988>
1
Universität Kassel
1
Universität St. Gallen
1
Verlag C.H. Beck
1
Verlag Dr. Kovač
1
Verlag Franz Vahlen
1
expert-Verlag GmbH Fachverlag für Wirtschaft und Technik
1
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Industrial marketing management : the international journal for industrial and high-tech firms
183
The journal of personal selling & sales management : JPSSM
159
Journal of business research : JBR
136
Journal of personal selling & sales management : JPSSM
98
The journal of business & industrial marketing
91
Journal of the Academy of Marketing Science
68
Journal of retailing and consumer services
56
Journal of marketing
40
Journal of business-to-business marketing
38
The service industries journal
34
European Journal of Marketing
30
Journal of Business & Industrial Marketing
29
Journal of retailing
28
The journal of services marketing
28
Journal of marketing theory and practice
25
Journal of marketing education : JME
24
SpringerLink / Bücher
24
European journal of marketing : EJM
23
Journal of service research
23
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Psychology & marketing
20
Journal of business ethics : JOBE
19
Journal of marketing research : JMR
19
European journal of marketing
18
International journal of hospitality management
18
Marketing Science
18
International journal of retail & distribution management
17
Journal of service research : JSR
17
The Oxford handbook of strategic sales and sales management
16
Journal of marketing theory and practice : JMTP
15
International journal of contemporary hospitality management
14
Marketing science
14
Journal of strategic marketing
13
Marketing letters : a journal of research in marketing
13
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
12
Journal of service management
12
Asia Pacific journal of marketing and logistics
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
11
Journal of managerial issues : JMI
11
Journal of marketing channels : ... distribution systems, strategy, and management
11
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ECONIS (ZBW)
2,894
Other ZBW resources
100
RePEc
34
BASE
3
EconStor
3
USB Cologne (EcoSocSci)
2
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361
FLEs' concerns with misbehaving customers in the time of COVID and beyond
Gillson, Stephanie T.
;
Beatty, Sharon E.
;
Northington, …
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 771-796
Persistent link: https://www.econbiz.de/10014448092
Saved in:
362
Understanding the role of customer incivility and supervisor monitoring in the relationship between customer orientation and frontline employees' emotional exhaustion
Xie, Fang
;
Zhang, Xufan
;
Ye, Jing
;
Zhou, Lulu
;
Zhang, …
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 797-819
Persistent link: https://www.econbiz.de/10014448096
Saved in:
363
Employees' proactive customer service performance in hospitality : impacts of customer mistreatment and team performance pressure
Jiang, Jing
;
Yuan, Yuan
;
Dong, Yanan
;
Dong, Huijuan
- In:
Tourism review
78
(
2023
)
6
,
pp. 1414-1432
Persistent link: https://www.econbiz.de/10014511717
Saved in:
364
Sales ambidexterity and performance : a behavioral paradigm through the Career Stage framework
Giovannetti, Marta
- In:
Italian journal of marketing : ITJM
2023
(
2023
)
4
,
pp. 471-501
Persistent link: https://www.econbiz.de/10014461347
Saved in:
365
A new perspective on behavior-based sales control system and salespersons' job outcomes : an outbound pharmaceutical sales perspective
Khan, Faheem Ahmad
;
Ahmad, Maria
;
Saeed, Tahir
- In:
International journal of pharmaceutical and healthcare …
17
(
2023
)
4
,
pp. 450-475
Persistent link: https://www.econbiz.de/10014461500
Saved in:
366
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
367
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
368
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
369
Revisiting form postponement at the operations-marketing interface : form postponement types, customer utility and sales performance
Trentin, Alessio
;
Salvador, Fabrizio
- In:
Mass Customization and Customer Centricity : In Honor …
,
(pp. 3-35)
.
2023
Persistent link: https://www.econbiz.de/10014321984
Saved in:
370
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
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