Applying the technique of smoothed perturbation analysis (SPA) to the GI/G/m queue with first-come, first-served (FCFS) queue discipline, we derive sample path estimators for the second derivative of mean steady-state system time with respect to a parameter of the service time distribution. Such...

The technique of perturbation analysis has recently been introduced as an efficient way to compute parameter sensitivities for discrete event systems. Thus far, the statistical properties of perturbation analysis have been validated mainly through experiments. This paper considers, for an M/G/1...