The information technology infrastructure library (ITIL) standard describes processes that should be implemented in Information Technology (IT) departments for proper operations management, which includes human resources management, economic management, and strategic management, among others....

The information technology infrastructure library (ITIL) standard describes processes that should be implemented in Information Technology (IT) departments for proper operations management, which includes human resources management, economic management, and strategic management, among others....

The aim of this paper was to propose an innovative solution for the management and payment planning processes in manufacturing enterprises with the support of an in-house SAP system in accounting and administration of services in order to streamline enterprise processes. The methods used were...