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  • Search: subject:"service system improvement"
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Beziehungsmarketing 1 Bundling strategy 1 Customer service 1 Dienstleistung 1 Dienstleistungsmanagement 1 Dienstleistungsqualität 1 Kundenservice 1 Leistungsbündel 1 Relationship marketing 1 Service management 1 Service quality 1 Services 1 service strategy 1 service system design 1 service system design tools 1 service system improvement 1 servitization 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Chase, Richard B. 1 Sampson, Scott E. 1
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California management review 1
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ECONIS (ZBW) 1
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Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott E.; Chase, Richard B. - In: California management review 65 (2022) 1, pp. 119-146
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