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~isPartOf:"Journal of hospitality marketing & management"
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Dienstleistungsmanagement
6
Service management
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3
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2
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2
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Brey, Eric T.
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Bustin, Adi
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Chathoth, Prakash K.
1
Chiang, Jimmy
1
Dalci, Ilhan
1
Israeli, Aviad
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Kim, Hyun Jeong
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Silber, Ilan
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Journal of hospitality marketing & management
SpringerLink / Bücher
48
Journal of service management
33
International journal of hospitality management
29
Forum Dienstleistungsmanagement
23
International Journal of Financial Services Management
21
Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
19
Journal of service research : JSR
16
International journal of contemporary hospitality management
15
London School of Economics and Political Science - Publications
15
The journal of services marketing
15
Universität Kassel - Fachgebiet Wirtschaftsinformatik: Publikationen
15
International journal of services and operations management
14
Global cases on hospitality industry
13
Springer eBook Collection / Business and Economics
13
Competition in higher education branding and marketing : national and global perspectives
12
Service Value als Werttreiber : Konzepte, Messung und Steuerung
12
Tourism management : research, policies, practice
12
Managing service quality : MSQ ; an international journal
11
Springer eBook Collection
11
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Journal of retailing and consumer services
10
The Sage handbook of hospitality management
10
Gabler Edition Wissenschaft
9
Lehrbuch
9
Wissenschaft & Praxis
9
Fachhochschule Gelsenkirchen - Institut Arbeit und Technik - Publikationen
8
International journal of quality and service sciences
8
International journal of services technology and management
8
Journal of Service Management
8
Research
8
Service science, management and engineering : education for the 21st Century
8
Services marketing quarterly
8
Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
7
Journal of business research : JBR
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Schriften zum Produktionsmanagement
7
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Handbook of service science ; [Vol. 1]
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
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1
International expansion strategy of foodservice firms : an exploratory study
Chiang, Jimmy
;
Chathoth, Prakash K.
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 204-228
Persistent link: https://www.econbiz.de/10009736300
Saved in:
2
Theory of constraints thinking-process tools facilitate goal achievement for hotel management : a case study of improving customer satisfaction
Dalci, Ilhan
;
Kosan, Levent
- In:
Journal of hospitality marketing & management
21
(
2012
)
5/6
,
pp. 541-568
Persistent link: https://www.econbiz.de/10009621104
Saved in:
3
Service management in hospitality education : review and reflection
Solnet, David
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 184-214
Persistent link: https://www.econbiz.de/10009512708
Saved in:
4
Developing a better understanding of resort management : an inquiry into industry practices
Brey, Eric T.
- In:
Journal of hospitality marketing & management
20
(
2011
)
1/2
,
pp. 79-102
Persistent link: https://www.econbiz.de/10008909934
Saved in:
5
Service orientation, service quality, customer satisfaction, and customer loyalty : testing a structural model
Kim, Hyun Jeong
- In:
Journal of hospitality marketing & management
20
(
2011
)
5/6
,
pp. 619-637
Persistent link: https://www.econbiz.de/10009300559
Saved in:
6
Recovery strategies for service failures: the case of restaurants
Silber, Ilan
;
Israeli, Aviad
;
Bustin, Adi
;
Zvi, Ofir Ben
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 730-740
Persistent link: https://www.econbiz.de/10003893337
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