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~subject:"United States"
~subject:"Business process management"
~isPartOf:"Business horizons"
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Business process management
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Business horizons
Journal of service research : JSR
6
Information systems management
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International journal of hospitality management
4
Harvard business review : HBR
3
Health care management review : HCM review
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International journal of contemporary hospitality management
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of services and operations management
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Advances in logistics, operations, and management science (ALOMS) book series
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Cornell hospitality quarterly : CQ
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Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
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Faculty & research / Insead : working paper series
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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Journal of engineering and technology management : JET-M
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Journal of service management
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Managing consumer services : factory or theater?
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Manufacturing & service operations management : M & SOM
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Operations management ; Vol. 1
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Premier reference source
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Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern
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Services marketing quarterly
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The Routledge handbook of service research insights and ideas
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The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
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AMS review : official publication of the Academy of Marketing Science
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Brookings trade forum
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Computational & mathematical organization theory
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Controlling-Praxis
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Decision
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Decision support systems : DSS ; the international journal
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Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
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Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
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Dienstleistungsmanagement im Krankenhaus ; 1
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Discussion paper / Centre for Economic Policy Research
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Diskussionsbeiträge / Fachbereich Wirtschaftswissenschaft, FernUniversität in Hagen : Diskussionspapier
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Engineering the system of healthcare delivery
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Entwicklungen in Produktionswissenschaft und Technologieforschung : Festschrift für Professor Dieter Specht
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Gabler Edition Wissenschaft
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Gabler Edition Wissenschaft / Marketing und Innovationsmanagement
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Robust services : people or processes?
Weiss, Elliott N.
;
Goldberg, Rebecca
- In:
Business horizons
62
(
2019
)
4
,
pp. 521-527
Persistent link: https://www.econbiz.de/10012062424
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