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~subject:"United States"
~type:"book"
~type_genre:"Hochschulschrift"
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Search: subject:"services management"
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United States
Dienstleistungsmanagement
150
Service management
150
Theorie
62
Theory
62
Dienstleistung
56
Deutschland
45
Germany
41
Beziehungsmarketing
29
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29
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21
Bundling strategy
20
Leistungsbündel
20
Dienstleistungsangebot
19
Management
18
Strategisches Management
14
Prozessmanagement
13
Dienstleistungsqualität
12
Dienstleistungssektor
12
Service quality
12
Services
12
Business services
11
Kundenmanagement
11
Service industry
11
Unternehmensbezogene Dienstleistung
11
Unternehmensdienstleistung
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Customer satisfaction
10
Dienstleistungsmarketing
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Kundenzufriedenheit
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Services marketing
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Wettbewerbsstrategie
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Business process management
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Competitive strategy
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Erfolgsfaktor
9
Strategic management
9
Unternehmen
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Industriebetrieb
8
Outsourcing
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Schweiz
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Boztuğ, Yasemin
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Dresel, Stephan
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Hammerschmidt, Maik
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Hutzschenreuter, Thomas
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Hänel, Christina Maria
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Noone, Breffni Monica
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Toporowski, Waldemar
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ECONIS (ZBW)
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The dark side of service management : new insights into negative customer response to service divestment
Hänel, Christina Maria
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2019
Persistent link: https://www.econbiz.de/10012131195
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2
Offshoring of support functions : selection of governance modes and time to success
Dresel, Stephan
-
2012
Persistent link: https://www.econbiz.de/10009681036
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3
Effect of service encounter pace on customer satisfaction
Noone, Breffni Monica
-
2004
Persistent link: https://www.econbiz.de/10003566826
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