This paper explores the evolving role of the revenue manager and it will argue the need for a formal revenue management (RM) qualification. When RM is deployed ineffectively, this raises the financial risk inherent in the concept. Service firms need to clearly define RM roles and ensure those...

Greenwood and McDowell develop empirical models that enable them to examine the influence of two important determinants - source country characteristics and U.S. immigration policy - on the gender, age, and skills of immigrants coming to America.