Based on the UTAUT theory, this study aims to determine the determinants of customers' intention to use Smart Locker … paper showed that there are 8 factors affecting the intention to use Smart Locker of Ho Chi Minh city customers, namely … customers' intention to use the Smart Locker is mediated by perceived value 'Social Influence' (SI) and it has both direct and …

pertaining to the integration of automated smart locker systems, capillary distribution networks, crowdshipping, last … efficiency, reduce costs and improve customer satisfaction. This study integrates automated smart locker systems, capillary …-criteria models optimizes automated smart locker deployment, capillary distribution design, crowdshipping and last-mile delivery …